Refund & Return Policy
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Refund & Return Policy
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At Altayyar Dates Store, we are committed to providing high-quality products and ensuring customer satisfaction.
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Returns & Exchanges
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Due to the nature of our food products, returns or exchanges are not accepted after the order has been delivered, except in cases where the product is damaged or incorrect.
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Damaged or Incorrect Products
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If you receive a damaged product or an item different from what you ordered, please contact us within 24 hours of delivery and provide clear photos of the issue.
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Refunds
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Once the return request is approved, the refund will be processed within 5–7 business days using the same payment method used for the original purchase.
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Contact Us
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Email: [email protected]